Water Heater Warranty
FOGATTI warrants to the original owner (purchaser) that this product will be free of defects in material or workmanship for a period of two years from the original date of purchase whether or not actual usage begins on that date. FOGATTI liability hereunder is limited to the replacement of the part(s), repair of the part(s), or replacement of the product or part(s) with a reconditioned or new product/part(s) at the discretion of the FOGATTI. This warranty is void if the product has been damaged by accident, unreasonable use, misuse, neglect, tampering or other causes not arising from defects in material workmanship. This limited warranty extends to the original owner of the product only, is not transferrable and is subject to the following conditions:
1.For a period of two years from the date of purchase, FOGATTI will offer free parts for replacement if any are found defective: for a period of one year from the date of purchase, FOGATTI will pay a warranty service allowance directly to the recommended FOGATTI Water Heater Service Center at rates mutually agreed upon between FOGATTI and its recommended service centers; after the period of one year, the owner will be obligatory to pay the warranty service allowance.
2.As an owner, you are required to provide proof of purchase date through a Bill of Sale or other appropriate record.
3.Replacement parts will be shipped FOB the shipping point within the Continental United States to the recommended service center performing such repairs. All freight, shipping and delivery costs shall be the responsibility of the owner.
4.Service calls to customer’s location are not considered part of these charges, therefore, the responsibility of the owner.
5.Before having warranty repairs made, confirm that the service center is a recommended service center for FOGATTI Water Heaters. DO NOT PAY THE SERVICE CENTER FOR WARRANTY REPAIRS WITHOUT PRIOR APPROVAL FROM FOGATTI. SUCH PAYMENTS WILL NOT BE REIMBURSED.
6.The defective parts (or water heater) become the property of FOGATTI and may need to be returned to FOGATTI. FOGATTI reserves the right to examine the alleged defective part or water heater. All returned parts and/or product must be individually tagged with the water heater’s model, serial number, date of installation and detailed explanation of defect.
7.This warranty does not cover the following items classified as normal maintenance:
Adjustment of gas pressure
Cleaning or adjustment of flue
Adjustment of pressure-temperature relief valve
Cleaning, replacement, and adjustment of burner orifice
8.This warranty applies only if the unit is installed according to the installation instructions provided and complies with local and state codes.
9.The warranty period on replacement parts (or water heater) is the unused portion of the original warranty period or ninety (90) days, whichever is greater.
10.This limited warranty does not apply to damage caused by accident, abuse, misuse (including damage caused by service performed by anyone who is not a FOGATTI recommended installer), misapplication, alterations, modifications, water damage or freezing.
11.This warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. FOGATTI specifically disclaims any and all implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose. If FOGATTI cannot lawfully disclaim implied warranties under the limited warranty, all such warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of this warranty. No reseller, agent, or employee is authorized to make any modification, extension or addition to this warranty. FOGATTI is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to lost profits, downtime, inconvenience, goodwill, expenses for travel, lodging, damage to or replacement of equipment and property.
12.Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusion or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state or province.
13.Replacement parts purchased outside of the original water heater warranty carry a 90 day limited warranty.
If your RV has its original water heater and is still under the RV manufacturer’s warranty, follow the steps suggested by your dealer or the manufacturer of your RV.
This FOGATTI Water Heater is designed for use in recreation vehicles for the purpose of heating water as stated in the “rating plate” attached to the water heater. Any other use, unless authorized in writing by the FOGATTI Engineering Department, voids this warranty.
8 THE GREEN,SUITE A，DOVER, DE 19901
Effective: June 1, 2022